Archive | February 2011

NCAA Instructs Airlines To Improve Customer Services

The Nigerian Civil Aviation Authority (NCAA) has instructed airlines, agencies, and the various parastatals in the sector to train their employees in the efficient delivery of customer services to travelers. The directive, a fallout of the incessant complaints from both domestic and international air travelers, is aimed at eliminating the occasional fighting encountered at the various airport terminals between ticketing and reservation officers of airlines and air passengers.

Air Nigeria And Ethiopian Start Codesharing

Today, the codeshare agreement between Air Nigeria and Ethiopian Airlines came into effect:

This partnership between Air Nigeria and Ethiopian Airlines will bring seamless onward connections to Addis Ababa and beyond for Air Nigeria customers and easy connections for Ethiopian Airlines customers to West and Central African destinations on Air Nigeria. From today 22nd February, customers would be able to purchase their Lagos – Addis Ababa and Addis Ababa – Lagos sectors with Air Nigeria using flight numbers VK1501 and VK1500 respectively. The codeshare which is now fully operational makes it possible for passengers to access the benefit of the route network of both carriers, giving them access to 15 destinations on the Air Nigeria network and more than 50 destinations on the Ethiopian Airline network.

Air Nigeria also has an existing and functional codeshare agreement with Kenya Airways to Nairobi, and is in advanced discussions with Delta Airlines regarding a codeshare partnership between Nigeria and the USA.

The airline also announced it is negotiating the lease of additional aircraft from GECAS. An eleventh aircraft will join the Air Nigeria fleet in March.

Air Nigeria - Route Map

EFCC Investigating FAAN

The Economic and Financial Crimes Commission (EFCC) is investigating the disappearance of over N25 billion from the accounts of the Federal Airport Authority of Nigeria (FAAN). The sum was remitted into the agency’s account by a revenue concessionaire, Maevis, but disappeared from the accounts of the aviation agency. The FAAN earlier claimed that it never received the payments from Maevis.

AIB Acquires A Flight Data Decoder

The Accident Investigation Bureau (AIB) signed a contract with CAE Flightscape for the supply of a Flight Recorder Playback and Analysis Laboratory, worth $5.5 million. The equipment is used to decode Flight Data Recorders and Cockpit Voice Recorders, otherwise known as the black box. The contract also comprises ground training for AIB staff and a two-year technical support agreement.

Arik Air Set For A Huge Expansion In West Africa

Arik Air announced a huge expansion of West African regional routes connecting into its hub at Lagos. From the end of March, new regional routes may be opened to Ouagadougou in Burkina Faso, Malabo in Equitorial Guinea, Kinshasa in Democratic Republic of Congo, Brazzaville in the Republic of Congo, Libreville in Gabon, Douala in Cameroon, Bamako in Mali, Abidjan in Ivory Coast, Conakry in Guinea and Luanda in Angola. UK sales manager Simon Cook said business travellers would be the key target market as many of the destinations were in countries were oil and other industries were developing. Arik Air is also looking at adding a Lagos-Houston route as well as services to Istanbul and Jeddah from its other hub in Abuja.

FAAN Hands Over GAT To Arik Air

The Federal Airports Authority of Nigeria (FAAN) has been directed by the Federal Government to hand over the General Aviation Terminal (GAT) at Lagos Airport to Arik Air for upgrade and use. The other domestic airlines have been ordered to relocate their operations to MMA Terminal II, but are protesting against this directive.

First Refurbished C-130 Back With NAF

After more than a year of major repairs and maintenance, the U.S. Air Force helped return to operational service the first of five C-130 Hercules aircraft (NAF917) of the Nigerian Air Force. In February 2009, the Nigerian government requested assistance from the U.S. to reconstitute five of their eight C-130H aircraft to support peacekeeping operations on the continent. The first aircraft then went through an extensive process called Programmed Depot Maintenance (PDM).

Portugal, The ceremonial key to the first (NAF917) of five refurbished C-130H aircraft is handed back to the Nigerian Air Force on January 26, 2011.

Aero Increases Frequencies To Abuja And Port Harcourt

Per 7 February 2010, Aero will add a flight from Lagos to Abuja as well as to Port Harcourt on weekdays. The airline will have eight daily return flights from Lagos to Abuja and five from Lagos to Port Harcourt from Monday to Friday. The new flights are:

  • AJ129 LOS-ABV 11:30-12:50
  • AJ128 ABV-LOS 13:20-14:40
  • AJ319 LOS-PHC 15:10-16:25
  • AJ320 PHC-LOS 16:55-18:10

FG Plans New International Terminal At Abuja

The Nigerian Ministry of Aviation is planning to build a new international terminal at Abuja and to remodel five other airports across Nigeria. The current international terminal in Abuja will be used as the local wing in the future, while the current local wing will serve as the cargo terminal. The other airports to be remodelled are: Murtala Muhammed International Airport in Lagos, Aminu Kano International Airport in Kano, Akanu Ibiam Airport in Enugu, Port Harcourt international Airport, and Calabar airport.

Meanwhile, the managing director of Federal Airport Authority of Nigeria (FAAN) noted that of the 22 airports managed by his agency only two of them are economically viable. The rest is in poor state and funded by the revenue generated from the two profitable airports.